Milena, our Marketing Intern, has been busy, with help from various individuals, in carrying out some market research of both existing customers and members of the general public. We will soon be publishing some of the results but already we have been able to draw some interesting and important conclusions from the preliminary analysis. The end result will be that we will have a better understanding of our profile and the kinds of people who are our customers. This will help us to both improve our service and also increase our customer base, very important if we are to become a fully sustainable business. Without that we will be limited in the impact we can make in helpign unemployed peopele get back into work and/or training.
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